Incident Investigations

Incident Investigations

Thomson Bridge provides an independent investigation service using experts familiar with the electricity supply industry, networks, plant procedures and regulations.
Investigation of incidents and near misses is a key part of most company safety management systems. Incident investigations provide warnings that operations may not be achieving the safety objectives assumed.

Our investigations goes beyond immediate and basic technical causes and seek to examine management systems, root causes and safety failures.

We use the ICAM methodology to deliver rigorous and sound investigative processes to any incident. This enables us to deliver effective analysis and recommendations to our clients.

ICAM stands for Incident Cause Analysis Method. It is based on the work of James Reason, who was a professor of psychology at the University of Manchester in the United Kingdom. James Reason did a lot of work on understanding ‘Human Error’ and the ICAM model is based on his Swiss Cheese, Defenses in Depth model of incident causation.

Click below to contact a client service team member:

Contact Us

Our Clients

Engineering & Systems audits

We can assist you with auditing services for regulatory or internal processes, systems audits as part of continuous improvement or engineering audits to evaluate maintenance or work procedures. 

Our Clients

Case Study
Incident investigation to determine cause of wind turbine electrical plant failure

Providing clarity on identification of the causes of the plant failure to assist in future maintenance protocols.

Our Clients

Case Study
Developing contextualised human factors training after catastrophic incident

In response to a significant incident, we worked in consultation with Site management and staff, to develop training to encourage awareness about critical risks and the human factors that contribute to a safe operating environment.